profound.me
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This role is for one of our partner companies ( Agentic SaaS, Series A $25M ) About the role • Own integrations, APIs, and reusable platform capabilities for an enterprise SaaS product • Build secure, reliable, and scalable platform capabilities used across multiple products and customers • Own the complete product lifecycle from customer discovery and problem definition to launch and iteration • Work closely with Product, Engineering, and Design • Report directly to the Head of Product & Design • Make technical product decisions across APIs, data movement, authentication, security, reliability, and scalability What you'll own • Enterprise Integrations: Own integrations with CRM, ERP, HRMS, and other enterprise systems from discovery through launch and iteration • API Management: Define APIs, authentication, webhooks, data-sync behaviour, and integration experiences around customer needs • Platform Capabilities: Build reusable foundations that can serve multiple product teams, use cases, and enterprise customers • Technical Trade-offs: Balance speed of execution with security, reliability, scalability, and flexibility • Customer Research: Understand how enterprise customers use integrations and platform capabilities and identify underlying needs • Internal Research: Work with product and engineering teams to understand how shared capabilities are consumed internally • Product Documentation: Write clear requirements, document decisions, and communicate technical choices across teams • Continuous Iteration: Track how capabilities perform after launch and improve them based on customer and internal feedback You'll be a great fit if you have • Personally owned SaaS integrations and can clearly explain the systems, customer problems, decisions, and outcomes you owned • Built shared platform capabilities used across multiple products, teams, or enterprise customers • Strong understanding of APIs, authentication, webhooks, data flows, and system integrations • Experience making technical product trade-offs around security, reliability, scalability, and delivery speed • Owned products or capabilities end-to-end — from discovery and research through launch and post-launch iteration • Ability to turn different customer requests into reusable, scalable platform capabilities • Strong written and verbal communication skills with the ability to explain complex technical decisions clearly • Experience working on enterprise SaaS, ITSM, workflow products, developer platforms, or integration-heavy products • Comfortable working closely with engineering teams on technically complex product problems
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