Lead Business Analyst - Conga CPQ

We're looking for a seasoned Lead Business Analyst who brings deep knowledge of Conga CPQ, OTC/O2C, or SAP SD/MM business processes to help us deliver comprehensive business process solutions by working closely with stakeholders, architects, and development teams. Responsibilities • Partner closely with Business, IT Business Partners, and Business Process Experts/Owners to gather and document business requirements • Build high-level solution concepts and wireframes while partnering with the business to clear up ambiguity • Draft detailed Functional Specifications for the Dev team and polish user stories with acceptance criteria tracked in the DevOps tool • Map out current and future state processes alongside Architects and Tech Leads • Maintain the product backlog and continuously validate deliverables against requirements • Establish and maintain strong, productive relationships with key business stakeholders • Adapt flexibly as business needs and priorities shift • Provide training to key users and ensure training and support materials remain accessible • Develop test cases, assess test case coverage, and assist the business throughout UAT • Spot opportunities to improve processes and support ongoing optimization initiatives Requirements • 10-15 years working as an IT Business Analyst • Familiarity with Conga Q2C (CPQ), OTC (O2C), or SAP SD/MM business processes • Strong background in requirements gathering, stakeholder management, and business process mapping • Skilled in writing Functional Specifications, user stories, and acceptance criteria • Solid grasp of how IT solutions enable end-to-end business processes • Experience with Scrum, Agile, and Azure DevOps tools • Excellent soft skills and communication capabilities