Java + Python (Full stack)

Project description The ideal candidate will have a strong understanding of Customer ID & Profile Core Support and will be responsible for eyes-on-glass monitoring, incident triage and ownership, troubleshooting and restoration, app enhancements, cross-team collaboration, platform and application stack awareness, and service quality and process excellence Responsibilities Triage & Incident Ownership Perform rapid intake, triage, and prioritization of alerts, tickets, and incidents. Act as Incident Owner during high-severity events, ensuring clear communication, timely updates, and swift restoration of service. Maintain accurate, real-time incident timelines and post-incident documentation. Troubleshooting & Restoration Execute root-cause isolation across application, middleware, APIs, data, and infrastructure layers. Use observability and monitoring platforms to correlate logs, metrics, and traces; identify anomalies, performance bottlenecks, and failure patterns. Perform targeted mitigations, rollbacks, configuration fixes, and coordinate hotfixes to restore service quickly. Application development/enhancement Developing features, enhancements, and bug fixes Cross-Team Collaboration Engage with Application Development, DevOps, Database, Network, Security, QA, and vendor partners to drive efficient problem resolution. Provide clear technical context, hypothesis-driven analysis, and evidence from monitoring platforms to accelerate fixes. Facilitate postmortems and continuous improvement actions. Platform & Application Stack Awareness Identify and recognize the application stack, including UI/front end, backend services, APIs, queues, databases, caches, containers, orchestration, and networking, for each impacted service to quickly isolate the source of issues. Maintain runbooks, service maps, and dependency diagrams to speed up diagnosis. Service Quality & Process Excellence Contribute to automation and self-healing routines, including alert tuning, auto-remediation, and runbooks. Identify monitoring gaps and opportunities to improve observability. Skills Must have Java: Expertise in Java 25 and demonstrated experience developing enterprise systems using Java. Python: Strong knowledge of Python and experience with Python frameworks. Cloud ETL: Experience with any cloud ETL platform and data integration processes that extract data from multiple sources, transform it into a structured format, and load it into a target system. AWS Glue and Apache Spark are examples. AWS: Solid understanding of AWS cloud services and integration, including services such as Lambda and DynamoDB. Web services: Solid understanding of SOAP, REST, and Web API-based service protocols. Messaging: Experience with integration using any message broker and an understanding of event-based systems, including publish/subscribe, event streaming, loosely coupled architectures, and asynchronous integrations. Observability: Awareness of and hands-on experience using any observability platform for monitoring, logging, metrics, traces, anomaly detection, and troubleshooting. Version control: Knowledge of Git. Candidate should be trainable, flexible to learn and have a zeal / curiosity of “what/why/how Nice to have Experience with FastAPI. Experience with Amazon Neptune. Experience with .NET. Exceptional triage and situational analysis skills for production support. Effective verbal and written communication skills. Airline domain knowledge is a plus. Other Languages English: C1 Advanced Seniority Senior Remote India, India Req. VR-125516 Java Full Stack Cross Industry Solutions 14/10/2026 Req. VR-125516