Strategic Program Manager - Figma Weave (New York, United States)

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world’s leading AI models without losing precision, expression, or soul. Together, we’re building tools that help people move faster without sacrificing quality, precision, or craft — a platform where AI supports creativity instead of flattening it. We're looking for a Strategic Program Manager to join Figma Weave as a key partner to our executive team. You'll lead the cross-functional programs and operational systems that scale a fast-growing business—partnering with leaders across product, marketing, customer experience, and operations to take initiatives from problem framing through shipped rollout. This role spans three layers of work in parallel: strategic program leadership, operational execution, and process automation. You'll translate strategic priorities into concrete programs with clear owners and milestones, and stay close enough to the work to ship them, measure them, and improve them. You'll identify the repetitive manual work that sits across functions and replace it with AI-powered automations that raise the operational ceiling without growing headcount. You'll build the inspection mechanisms—dashboards, reviews, planning rhythms—that turn data into decisions. This role is for someone who thinks in systems, who instinctively resolves ambiguity rather than letting it linger, and who reaches for code or AI before reaching for a meeting. You're equally at home writing a strategic memo and shipping a script that automates a workflow. This is a full time role based out of our New York hub. What you’ll do at Figma Weave: Lead cross-functional programs end-to-end—from problem framing and option analysis through rollout, change management, and measurement—partnering with leaders across product, marketing, customer experience, and operations Own the operating cadence of Figma Weave, including planning rhythm, executive team rituals, All Hands content and structure, and the review mechanisms that keep the company honest about progress against priorities Design and ship AI-powered automations that remove repetitive manual work across functions—identifying high-friction workflows, prototyping the solution, and rolling it out to the team Build dashboards, reviews, and inspection mechanisms that turn data into decisions, including the underlying queries, models, and tooling Develop business cases that shape major decisions—structuring ambiguous problems, conducting research, weighing options, and surfacing clear recommendations with the data to back them Translate strategic priorities into concrete programs with clear owners, milestones, dependencies, and success metrics—staying close enough to the work to spot risk early Craft executive-level narratives—planning packages, All Hands content, leadership reviews, board materials—that synthesize insight, frame decisions, and build alignment Support light budget tracking and operational rigor while stepping in to scope and own emerging operational needs—building the system, the program, or the team required to address them, and helping ensure investments map to priorities and outcomes remain visible We'd love to hear from you if you have: Spent the last few years leading cross-functional programs end-to-end at a high-growth software or AI-native company—whether as a Chief of Staff, Technical Program Manager, BizOps or Strategy & Operations leader, founder, or early operator at an early-stage company Demonstrated outcomes, not titles. You've shipped cross-functional programs that moved metrics or transformed how teams work—not just frameworks or decks Technical and analytical fluency. You're comfortable with SQL and modern data tooling (Looker, Mode, Hex), reason naturally about systems and pipelines, and reach for code or AI before reaching for another meeting Daily, hands-on AI use. You actively use AI in your own work and have built or shipped automations that removed meaningful manual effort—for yourself or for your team A systems mindset. You instinctively look for the process behind the problem and build mechanisms that compound, rather than one-off fixes Comfort with ambiguity and autonomy. You operate at a senior level, earn trust quickly across functions and seniority, and don't wait to be told what to do While it’s not requir