Mangala Construction
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Role Overview We are hiring a Digital Marketing & Operations Intern to manage social media, e-commerce operations, and customer coordination for NailKnack (NK) and Mangala Construction (MC). Key Responsibilities Social Media Daily posting on Instagram, Facebook, Twitter, Threads, Pinterest, GMB & YouTube Upload stories, reels & engage with audience Monitor followers and performance E-commerce Operations Manage orders (Website, Amazon, Meesho, Flipkart, Blinkit) Packing, dispatch & COD confirmation Handle NDR/RTO and ensure timely delivery Maintain stock (no product should go out of stock) Customer Handling Follow-up on COD, abandoned & cancelled orders Maintain daily/weekly reports Marketing Execute email & WhatsApp campaigns Coordinate influencer activities Upload blogs (2/month) Reporting Maintain sheets, invoices & weekly reports Track ad spend and performance Skills Required Basic digital marketing knowledge E-commerce understanding Good communication & Excel skills Multitasking & attention to detail
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