IT Data Analytics Senior Analyst

Role Statement The IT SC & Ops Analyst (Global) provides centralized data analytics, reporting, and program governance support for the IT Supply Chain & MES portfolio spanning 30+ manufacturing plants across Americas, EMEA, and APAC. The role enables data-driven decision-making for leadership by consolidating cross-regional deployment progress, resource utilization, investment planning, and risk tracking — ensuring transparency and governance alignment across all product lines (Ignition, CyberPlan - APS, Brick – legacy MES, WMS, TMS, QMS). Key Duties Data Analytics & Reporting • Provide data analytics and reporting for the IT SC & MES portfolio across all regions and product lines. • Track deployment progress, resource utilization, and milestone adherence across 30+ manufacturing plants. • Coordinate cross-regional reporting and status consolidation for leadership reviews. • Build and maintain executive dashboards providing visibility into throughput, delivery, and quality trends. Investment Planning & Business Case Support • Support investment planning and business case development for new deployments, upgrades, and enhancements. • Perform scenario planning and what-if analysis to support prioritization decisions during planning cycles. • Track budget utilization vs. forecast and flag variances for leadership attention. Program Governance & Documentation • Maintain program documentation and governance artifacts across all product lines. • Drive process standardization for IT SC & MES operations globally. • Support audit and compliance documentation requirements. • Maintain risk register and mitigation tracking, escalating critical items proactively. Vendor & Operational Support • Support vendor performance tracking and contract management. • Enable data-driven decision-making for leadership through structured inputs and analysis. • Coordinate with BRMs and regional teams for consolidated reporting cadence. • Support preparation of materials for governance meetings, steering committees, and monthly reviews. Qualification and Experience Required • 4–7 years of experience in IT program analytics, PMO, or business analyst roles within IT or Supply Chain or manufacturing environments. • Strong analytical skills with ability to translate operational data into actionable insights. • Experience building executive dashboards and reporting using tools such as Power BI, Excel, or similar. • Experience tracking multi-project portfolios across geographies. • Strong documentation, process standardization, and governance skills. • Excellent stakeholder communication and cross-functional coordination abilities. Preferred • Experience in manufacturing IT environments (SACDA, MES, APS, ERP, WMS, supply chain systems). • Familiarity with Agile/Lean delivery methodologies. • Experience with project/portfolio management tools (ServiceNow, Jira, MS Project, or similar). • Knowledge of Industry 4.0 / Digital Factory concepts. • Background in multi-regional / multiplant IT operations support. Key Performance Indicators • Reporting accuracy and timeliness (weekly/monthly cadence adherence). • Deployment milestone tracking accuracy vs. actuals. • Investment forecast accuracy vs. actual utilization. • Process documentation completeness and currency. • Stakeholder satisfaction with governance reporting.