Business Analyst - Privacy & Consent Management

Job Description: Business Analyst ROSS Stores. Consent & Preference Management Program Role Purpose: Privacy, consent, preference, DSAR, and business requirements. This Wipro role is responsible for delivering its assigned outcomes within the Ross governance, architecture, privacy, security, quality, and release framework. Key Responsibilities: - Lead discovery workshops for consent, preference, privacy, DSAR, and communication use cases. - Define consent taxonomy, purposes, channels, preferences, statuses, sources, and precedence. - Document current and target processes across POS, web, Epsilon, Marketing Hub, Bread Financial, Snowflake, and DSAR. - Translate privacy requirements into operational business rules with Ross privacy/legal stakeholders. - Define consent evidence, timestamps, sources, policy versions, and audit requirements. - Define DSAR intake, verification, discovery, fulfillment, deletion, correction, opt-out, exceptions, and audit. - Create user stories, acceptance criteria, process flows, business rules, and traceability. - Support UAT and business sign-off. Required Qualifications & Experience: - 8+ years business analysis/privacy consulting. - Consent/preference and DSAR experience. - OneTrust/Ketch or similar CPMP experience preferred. Preferred Experience: - Retail, consumer, loyalty, marketing, customer-data, privacy, or regulated enterprise experience. - Experience in multi-vendor environments with client and third-party platform teams. - Agile delivery and structured enterprise governance experience. Key Deliverables / Outputs: - Role-specific deliverables are completed against agreed acceptance criteria and phase gates. - Risks, dependencies, assumptions, and decisions are documented and escalated early. - Implementation evidence and documentation are complete for testing, audit, release, and operational handover. - Knowledge transfer is completed for Ross and Wipro operational teams. Success Measures: - On-time delivery of assigned outcomes. - Quality and compliance with approved Ross requirements. - Early identification and resolution of blockers. - Clear documentation, traceability, and audit evidence. - Effective collaboration across Wipro, Ross, and third-party teams. Key Stakeholder Interfaces: - Ross business, privacy, marketing, technology, data, security, and program stakeholders. - Wipro Delivery Head, Engagement Lead, Program Manager, Solution Architects, and engineering teams. - Epsilon and other approved third-party platform teams. - OneTrust/Ketch support or product teams where applicable. Governance & Working Model: - Participate in relevant daily stand-ups, sprint ceremonies, weekly delivery governance, and phase-gate reviews. - Follow Ross and Wipro security, privacy, access, confidentiality, and delivery standards. - Maintain role-specific documentation and evidence. - Escalate blockers through the agreed Wipro-Ross governance path.